Being an owner/manager can be tough on personal life - in fact there doesn't seem to be a "personal life". The 24X7 effort needed to win new business, deliver to clients, and keep the books straight, is all consuming.
Most owner/managers don't see their roles clearly, and don't interpret the challenges into needs for solutions. They choose to manage their business using personal productivity software. Every day they pay for this decision with inefficiency, confusion and stress.
 There's no management process, the information is distributed around the hard drive and it's impossible to share.
What is it that stops critical business matters falling into the cracks between the systems? Where's the review process? Where's the co-ordination when circumstances change?
Trying to stay "agile", to meet customer needs, whilst achieving "predictable" to meet their own, is the owner/managers biggest challenge.
Not using the best tools for the job results in missed opportunities, customer service issues and stress. For their strengths to shine through, they need operations management systems, like the larger businesses use.
Actually Operations Management is a function, not a software solution.
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deciding on strategy (what things should get done),
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designing processes (how they should get done), |
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laying out plans (when they should get done),
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scheduling (who they should be done by) |
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reviewing (making sure they did get done) |
Operations management is a combination of process and data in context - information. "Big" businesses get around this problem with departments, systems and bunch of people hanging it all together.
The smallest businesses apply the concept even when they haven't taken the class. It's just common sense, but they need systems to help them do it - proper systems.
Our solution helps smaller businesses to manage plans, tasks, schedules and relationships. Our passion is helping the company to increase opportunities and enhance capabilities using simple and yet effective solutions.
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